Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@napandsun.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@napandsun.com.

Returns

• If your item is damaged, defective, or incorrect, we will provide a prepaid return shipping label at no cost to you.

• If you are returning an item due to a change of mind, you are responsible for the return shipping costs.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and sale items. Please get in touch if you have questions or concerns about your specific item.

Please note that slight variations in color may occur due to different display settings. These variations are not considered defects and are not eligible for a refund.

Unfortunately, we cannot accept returns on gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@napandsun.com.